Frequently Asked Questions

Do you do samples?

Sorry we no longer do samples.  We have lots of advice and guidance on how to choose colours for lips cheeks and eyes on the choosing colours page and fabulous video tutorials too.

Also you can check out the transformations and see if you can find someone of a similar look and then you can see what makeup they are wearing. All the products used are listed on the right of the photos and you can reveal the 'before' pictures by dragging the purple line from left to right.

How can I tell if I am warm or cool toned?

This is an excerpt from Tricia’s book ‘Living the Life More Fabulous

  1.  Take off all your makeup and use a mirror, preferably in good natural light. Place different coloured scarves or tops under your chin and evaluate the effect. If you are still unsure, ask someone to help you to decide which ones make you look better.
  2. Try just applying a lipstick with no other makeup. Choose one that is a warm orangey-brown and one that is a cool pinky-red. Again, appraise the effect in a good light. It should be fairly obvious which looks better.
  3. Do you wear gold or silver jewellery? Gold tends to look more flattering against warm- toned skin and silver next to cool- toned skin.
  4. Don’t be confused by white or grey hair. White and grey are cool tones, right? Yes. However, if you have a warm skin tone and your hair goes white, your makeup still needs to be warm-toned. See Zena (in Tricia’s book) and the makeup she is wearing – a good example of a white-haired person with warm-toned skin. Zena’s soft-brown blouse and gold necklace work perfectly with her skin tone.
  5. If you receive compliments when you wear a particular outfit, notice which colours get the most plaudits. When we get it right (no mustard yellow for me!), people notice that you look nice and will say so.
  6. A final word about foundation colours. It’s important to match your foundation colour to your jawline so that the face doesn’t appear to be ‘floating above’ your neck.  As a general rule, apart from alabaster white skin (which is very rare), steer clear of pinky-toned foundation. Whether cool or warm, foundations with a yellow base look much more flattering than pink ones on most skin tones. Add extra warmth in the summer with a light dusting of bronzer on top of foundation for a sun-kissed glow.

Are your products tested on animals?

None of our products have been tested on animals. We have the Leaping Bunny logo on our site to show we are cruelty free.

Does your makeup contain animal products

Our Blush, Mascara, Conceal and Light contain a small amount of beeswax, and our bronzer and our eye shades contain lanolin alcohol, but nothing else contains animal products.

Are your products Gluten free

Yes our products are gluten free, apart from the mascara.

Are your products vegetarian/vegan?

Not these as contain beeswax:

These contain lanolin alcohol:

Are your products Hypo-Allergenic?

We do not make any claims to have organic or hypo-allergenic products. Every ingredient is fully tested and approved (not on animals).

If you see “hypo-allergenic” on makeup or a skin-care label, it means that the maker claims it’s product causes fewer allergic reactions than other ones.

That doesn’t necessarily mean it is allergy-proof or gentler for your skin.

It is impossible to guarantee that a cosmetic or skincare product will never cause an allergic reaction.

Are there any retail stockists of your products?

Apologies, we currently only sell our products online, however we do have a fabulous returns policy so if you buy something and it is not right for you, you may return any item for a full refund or exchange within 30 days from the date on your order, used or unused.

Do your products contain Palm Oil?

Three  products do contain derivations of Palm Oil:

Why don’t you do an eyeliner?

We believe a subtle neat line of a dark colour No Shimmer Eye Shade applied with our finely-angled No Shimmer Eye Shade to the lash line. With this small brush, you can apply a neat line as a subtle, smoky eyeliner. Much prettier on older eyes than the solid effect of a pencil or liquid-liner.