We're happy to assist in any way that we can. Below are a selection of our Frequently Asked Questions.
If you can't find what you are looking for then you can contact us here!
Product Ingredients
Are your products Gluten Free?
Yes our products are gluten free, apart from the mascara.
Are your products Vegetarian / Vegan?
The majority of our products are vegan, except for the below as they contain beeswax.
These 4 products contain beeswax:
And these contain lanolin alcohol:
Are your products Made in the UK?
Almost all of of our products are Made in the UK
Two of our products - the Light Look Beauty Balm and the coloured Gorgeous Gloss Lip Shines have some of their raw ingredients made in Italy - and then they are 'bottled' and dispatched from the UK
The Eyeliner and Soft Lip Liners are made in Spain
Do you products contain Palm Oil?
3 products do contain derivations of Palm Oil:
Real Radiance Blush: - Palmitate
Bring Back Brow Shape: - Palmitamidopropyl
Lustrous Colour Lipstick - Caprylic/capric triglyceride
Do you products contain PFAs?
None of our products contain PFAs
Are your products Hypo-Allergenic?
We do not make any claims to have organic or hypo-allergenic products. Every ingredient is fully tested and approved (not on animals).
If you see “hypo-allergenic” on makeup or a skin-care label, it means that the maker claims it’s product causes fewer allergic reactions than other ones.
That doesn’t necessarily mean it is allergy-proof or gentler for your skin.
It is impossible to guarantee that a cosmetic or skincare product will never cause an allergic reaction.
Are your products Tested on Animals?
Look Fabulous Forever believes that beauty products should be cruelty free. We are proud to be Leaping Bunny approved. A global programme, Leaping Bunny requires cruelty free standards over and above legal requirements.
All of our own brand cosmetic and personal care products are approved under the Cruelty Free International Leaping Bunny programme, the internationally recognisable gold standard for cruelty free products. We adhere to a fixed cut-off date policy and proactively monitor our suppliers to ensure that our products continue to adhere to the Leaping Bunny criteria. Our supplier monitoring system is also independently audited.
For more information about Cruelty Free International, Leaping Bunny and Leaping Bunny criteria, please visit www.crueltyfreeinternational.
Delivery, Returns, Exchanges and Refunds
Delivery:
For more information on our delivery services and options see here
Returns, Exchanges and Refunds:
30 Day Guarantee
With Tricia's 30 Day Guarantee, you can exchange it for another colour, product or refund FREE of charge.
If for any reason you are not entirely satisfied, you may return any item for a full refund or exchange within 30 days from the date on your order.
To read more about Returns, Exchanges and Refunds see here
Recycling:
Simply pop your empties in an envelope and post back to us at
Look Fabulous Forever Ltd
This is currently only valid for the UK, but in the future we will look to expand this facility internationally.
All of our cardboard and tissue paper packaging can be recycled through your normal domestic recycling.
For more information on recycling with Look Fabulous Forever see here
Makeup and Skincare FAQs
How can I tell if I am Cool or Warm toned?
Not sure whether you are Cool or Warm Toned?
You can see our guide to choosing the right colours for you here!
Do you do Makeovers?
Our Wimbledon and Guildford stores are now permanently closed.
We wanted to take this opportunity to thank you for all of your support for our stores over the past couple of years.
We are hoping that in 2021 Look Fabulous Forever will be able to hit the road as we plan to vist a town or city near you!
To be one of the first to hear more about our future roadshow and pop-ups near you, sign up for our Newsletter
Want to find out more about our range of makeup and skincare created for older faces? Book a FREE 20 minute online consultation with one of our beauty experts. Find out more here.
Do you do Samples?
Sorry we no longer do samples. We have lots of advice and guidance on how to choose colours for lips cheeks and eyes on the choosing colours page and fabulous video tutorials too.
Also you can check out the transformations and see if you can find someone of a similar look and then you can see what makeup they are wearing. All the products used are listed on the right of the photos and you can reveal the 'before' pictures by dragging the purple line from left to right.
Competition Winners
Who are the Look Fabulous Competition Winners?
Pia Jewellery (May - June 2022): Bethan Davies
Cucumber Clothing (June 2022): Susan Jackson
Moshulu (July - August 2022): Sally Anne Hill
Pazuki (August - September 2022): Anne Grocock
Flavours Holidays (September - October 2022): Judy Jones
PennyPlain (October - November 2022): Sarah Wilson
Hope Fashion (November - December 2022): Rachel Melton
The Fine Bedding Company (January - February 2023): TBC
Can't find what you are looking for?
Need help choosing the right colour or product? Or perhaps you would like to track an order?
Our team are always here to help with personalised advice, product recommendations and much more.
To see the ways you can contact us, click here