If you want to shop safely online, you need to keep your browser and operating system secure.
That means using the latest versions as they’re constantly being updated to keep them safe.
Don't worry - we are here to help!
Follow the steps below:
Your Browser - Time to check what version you are using:
Safari:
Open Safari. Click on the Safari Menu at the top of the page, select About Safari - note what version it says you are using
Chrome:
Open Chrome. Click on the 3 dots in the top right corner of your screen, select Settings, then About Chrome - note what version it says you are using
Android:
Open your web browser. Click on the 3 horizontal lines at the bottom right corner of your screen, select settings, then About Android Webview/Samsung Internet - note what version it says you are using
Tip - If your browser isn’t listed here, try a Google search, e.g. is my browser up to date?
Your Operating System. Time to check what version you are using:
iOS:
Open Settings, select General and then About - note what version it says you are using
Android:
Open Settings, select About Phone, then Software Information - note what version it says you are using
Mac:
Click the Apple icon on the menu at the top left corner of your screen, select About This Mac - note what version it says you are using
Windows
Click the Start button, select Settings. In Settings, select System, then About - note what version it says you are using
Next - Do a quick Google search to check if that’s the most recent version:
E.g. What's the latest version of Chrome?
If that number is higher, then you need to get the update!
Then it is time to update your device:
How to update on iOS:
Open Settings, select General, then Software Update. Select Customize Automatic Updates/ Customize Automatic Updates). Select automatically download and install updates
How to update on Android:
Open Settings, select About Phone, click Check for Updates. If an update is available, select Install
How to update on Mac:
Click the Apple icon on the menu at the top left corner of your screen, select System Preferences, then Software Update. If updates are available, click Update Now
How to update on Windows:
Click the Start button, select Settings, then Update & Security, then Windows Update, then Check for updates. If updates are available, install them
If you need to update your operating system, your browser version will often update automatically. So check your browser version again as you may have already updated it.
If your browser still needs updating, or if you only need to update your browser:
How to update Safari:
Phone or tablet: Open Settings, select General, then Software Update. Select Customize Automatic Updates/ Customize Automatic Updates). Select automatically download and install updates
Laptop: Click the Apple icon on the menu at the top left corner of your screen, select System Preferences, then Software Update. If updates are available, click Update Now
How to update Chrome:
Phone or Tablet: Open Google Play, search for Chrome, select Update
Laptop: Open Chrome. Click on the 3 dots in the top right corner of your screen, select Settings, then About Chrome, then Check for Updates. If updates are available, install them
How to update Android:
Open Google Play, search for Android Webview, select Update
The best way to stay up to date in future is to allow your phone, tablet or computer to update automatically.