Our 10th Birthday Stories
Caroline Geraerts

Our 10th Birthday Stories
Caroline Geraerts

As we approach our 10th Birthday, we want to celebrate by sharing a collection of extraordinary stories that showcase the profound impact our brand has had on our Ambassadors, Team, and cherished Customers.

Meet Caroline...

Allow us to introduce Caroline, a true gem within the Look Fabulous Forever family and our customer service hero. Residing in the picturesque village of Wickham, Hampshire, Caroline's journey reflects dedication, resilience, and an unwavering commitment to both her work and personal passions.
 
Despite her busy schedule, Caroline carves out time for herself at the gym, where she immerses herself in classes six days a week. From cardio to strength training, the gym offers not only physical wellness but also a vibrant community and social events that she wholeheartedly embraces. When not at the gym, Caroline's spends time in her garden, where she cultivates a flourishing sanctuary. She takes pride in growing vegetables and nurtures her plants with the same care and attention she provides in all aspects of her life.

Caroline's Journey With Look Fabulous Forever

Caroline's journey with Look Fabulous Forever started back in 2015. Her introduction to our brand happened when she met Tricia at a networking event, Wimbledon Women in Business. This encounter marked the beginning of a transformative connection, as Caroline not only tried our products but also modelled for us in photoshoots and featured in video tutorials. Her relationship with Look Fabulous Forever bloomed as she transitioned from being a model to becoming an integral part of our team.

Look Fabulous Forever provided Caroline with support during a challenging professional transition, and she reciprocated by shaping our customer service department. Her journey commenced 8 years ago, stepping into the role of customer services. Over time, she became the driving force behind establishing and nurturing our customer service function. Her efforts propelled Look Fabulous Forever's customer service from simple email correspondence to a comprehensive help desk encompassing email, phone, and web chat support.
 
Her commitment goes beyond resolving inquiries; she cherishes the fact that Look Fabulous Forever isn't just about makeup and skincare, it's a vibrant, supportive community that extends a helping hand even in challenging times.

Look Fabulous Forever provided Caroline with support during a challenging professional transition, and she reciprocated by shaping our customer service department. Her journey commenced 8 years ago, stepping into the role of customer services. Over time, she became the driving force behind establishing and nurturing our customer service function. Her efforts propelled Look Fabulous Forever's customer service from simple email correspondence to a comprehensive help desk encompassing email, phone, and web chat support.
 
 
Her commitment goes beyond resolving inquiries; she cherishes the fact that Look Fabulous Forever isn't just about makeup and skincare, it's a vibrant, supportive community that extends a helping hand even in challenging times.

Caroline's spirit illuminates the heart of Look Fabulous Forever's mission to uplift, empower, and connect with individuals on their unique journeys. Her contributions have not only shaped our customer service experience but have also become an integral part our community.

 

How have Look Fabulous Forever products or the community influenced your confidence and self-esteem?

 

"Like Tricia I never face the day without some makeup, in particular, I must have lashescheeks and lips!"

 

In what ways has Look Fabulous Forever changed your approach to beauty and makeup?

 

"It is much softer than in my 40s and 50s and prettier I hope"

 

How has Look Fabulous Forever helped you navigate and overcome any challenges or insecurities related to ageing or beauty standards?

 

"It has taught me to celebrate and embrace the changes and avoid glitter!"

 

Which Look Fabulous Forever product do you find the most effective or transformative?

 

"I love the huge difference wearing blusher makes and the subtle eye shades and eyeliners"

 

Has Look Fabulous Forever helped you embrace your natural beauty or age gracefully?

 

"My makeup is much less harsh than it once was, altogether softer and more natural looking"

 

Have you recommended Look Fabulous Forever to friends or family members? If so, what was their reaction or experience?

 

"All the time!  Anyone I have recommended has become a convert!"

 

What do you find most fulfilling about being a part of the Look Fabulous Forever community?

 

"Age kind of creeps up on you, almost unexpectedly so its good you are not alone and realise many of us have the same fears and doubts which LFF helps to overcome"

 

Can you recall a memorable moment or event from your experience working at Look Fabulous Forever?

 

"Memorable moments, taking the first telephone order, setting up a proper Customer Service system, the arrival of Julie and then the two Sues and more recently our silver award for customer service"

 

Anything else you would like to say about how being part of the Look Fabulous Forever Community makes you feel?

 

"I am forever in Tricia's and LFFs debt for rescuing me in my hour of need and making me feel I was not too old to be useful and make a contribution!"


Read More 10th Birthday Stories...

10th Birthday Stories: Nicola Griffin

10th Birthday Stories: Marion Rapson

10th Birthday Stories: Jackie Edwards